Can't Play At All

This last update is most playable version for me so far. I actually got past the main menu without it crashing. And when it did crash (after loading the first mission of the campaign) it didn't take the rest of the computer with it.

I've got this installed on an SSD, running Win7 64 on a i7 3.4ghz 4 core CPU with 8 gigs of memory and an NVIDIA GeForce GT440.

What is wrong here?

Hmm, your computer far exceeds the requirements to run the game. What sort of monitor setup are you running?

If you could check Documents/SavedGames/RingRunner/RingRunner/AllPlayers there should be a file named CrashReport with a timestamp attached. If there is no crash report, then it is more than likely an out of memory error, which be odd considering your computers specs.

If there is no crash report I would suggest lowering on or more of the following resolution/anti aliasing/planet quality/nebula quality.

If there is a crash report, it would really help if you would post its contents either on this forum, or email it to RRCrashReport@gmail.com

Sorry for the inconvenience.

Paul Dryere wrote:Hmm, your computer far exceeds the requirements to run the game. What sort of monitor setup are you running?

If you could check Documents/SavedGames/RingRunner/RingRunner/AllPlayers there should be a file named CrashReport with a timestamp attached. If there is no crash report, then it is more than likely an out of memory error, which be odd considering your computers specs.

If there is no crash report I would suggest lowering on or more of the following resolution/anti aliasing/planet quality/nebula quality.

If there is a crash report, it would really help if you would post its contents either on this forum, or email it to RRCrashReport@gmail.com

Sorry for the inconvenience.

Here's the crash report. Thanks!!

Ë+Specified method is not supported. at Microsoft.Xna.Framework.Graphics.Texture2D.CreateTexture(GraphicsDevice graphicsDevice, Int32 width, Int32 height, Boolean mipMap, UInt32 usage, _D3DPOOL pool, SurfaceFormat format)
at Microsoft.Xna.Framework.Graphics.RenderTarget2D.CreateRenderTarget(GraphicsDevice graphicsDevice, Int32 width, Int32 height, Boolean mipMap, SurfaceFormat preferredFormat, DepthFormat preferredDepthFormat, Int32 preferredMultiSampleCount, RenderTargetUsage usage)
at Microsoft.Xna.Framework.Graphics.RenderTarget2D..ctor(GraphicsDevice graphicsDevice, Int32 width, Int32 height, Boolean mipMap, SurfaceFormat preferredFormat, DepthFormat preferredDepthFormat, Int32 preferredMultiSampleCount, RenderTargetUsage usage)
at RingRunnerLib.Graphics.PostProcessing.PostProcessManager.PostProcessesAndReturnNewTexture(Texture2D textureToPostProcess, Effect postProcessEffect, SurfaceFormat outputTextureFormat) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunnerLib\Graphics\PostProcessing\PostProcessManager.cs:line 503
at RingRunnerLib.Graphics.ProceduralTextures.HeightMapManipulator.SplineColorMap(Texture2D heightMap, Color lowColor, Color highColor) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunnerLib\Graphics\ProceduralTextures\HeightMapManipulator.cs:line 193
at RingRunnerLib.Graphics.ThreeDimensional.Models.Satellites.SatelliteManager.CreateAndSetTerrestrialTextures(Planet planet, Single colorBumpiness, Single colorRidgeFrequency, Single colorRidgeDepth, Single colorFBMFrequency, Single colorFBMDepth, Color lowTint, Color highTint, Single colorLowFBMFrequency, Single colorContrast, Single specularIntensity, Single specularPower, Single atmosphereDensity, Int32 minCraters, Int32 maxCraters, Single minCraterDepth, Single maxCraterDepth, Single minCraterSize, Single maxCraterSize, Int32 minSplatters, Int32 maxSplatters, Single minSplatterIntesity, Single maxSplatterIntensity, Single minSplatterSize, Single maxSplatterSize, Single bumpRidgeFrequency, Single bumpRidgeGain, Single bumpRidgeDepth, Boolean hasEmissive, Single emissiveRidgeFrequency, Single emissiveRidgeAmplitude, Single emissiveRidgeGain, Single emissiveRidgePower, Single emissiveFBMFrequency, Single emissiveFBMGain, Single emissiveFBMPower, Int32 emissiveSplatterMin, Int32 emissiveSplatterMax, Single emissiveSplatterIntensityMin, Single emissiveSplatterIntensityMax, Single emissiveSplatterSizeMin, Single emissiveSplatterSizeMax, Color emissiveColor) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunnerLib\Graphics\ThreeDimensional\Models\Satellites\SatelliteManager.cs:line 731
at RingRunnerLib.Graphics.ThreeDimensional.Models.Satellites.SatelliteManager.CreateRandomTerraPlanet(Planet planet) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunnerLib\Graphics\ThreeDimensional\Models\Satellites\SatelliteManager.cs:line 544
at RingRunnerLib.Graphics.ThreeDimensional.Models.Satellites.SatelliteManager.CreateLevel(RectangleF mapRect) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunnerLib\Graphics\ThreeDimensional\Models\Satellites\SatelliteManager.cs:line 378
at RingRunnerLib.GameStateManagement.Screens.GameplayScreens.GameplayScreen.InitLevel(Boolean createBackground) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunnerLib\GameStateManagement\Screens\GameplayScreens\GameplayScreen.cs:line 433
at RingRunnerLib.GameStateManagement.Screens.GameplayScreens.GameplayScreen.Load() in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunnerLib\GameStateManagement\Screens\GameplayScreens\GameplayScreen.cs:line 171
at RingRunnerLib.GameStateManagement.Screens.UIScreens.LoadScreen.Update() in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunnerLib\GameStateManagement\Screens\UIScreens\LoadScreen.cs:line 111
at RingRunnerLib.GameStateManagement.GameScreenManager.Update() in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunnerLib\GameStateManagement\GameScreenManager.cs:line 190
at RingRunner.RingRunnerGame.Update(GameTime gameTime) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunner\RingRunnerGame.cs:line 311
at Microsoft.Xna.Framework.Game.Tick()
at Microsoft.Xna.Framework.Game.HostIdle(Object sender, EventArgs e)
at Microsoft.Xna.Framework.GameHost.OnIdle()
at Microsoft.Xna.Framework.WindowsGameHost.RunOneFrame()
at Microsoft.Xna.Framework.WindowsGameHost.ApplicationIdle(Object sender, EventArgs e)
at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at Microsoft.Xna.Framework.WindowsGameHost.Run()
at Microsoft.Xna.Framework.Game.RunGame(Boolean useBlockingRun)
at RingRunner.Program.Main(String[] args) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunner\Program.cs:line 14

Oh yeah, sorry. I've got an Asus 24" widescreen full HD.

Ok, well my best guess would be that it is a driver issue with your video card. I would suggest making sure you have the latest non beta drivers.

If you already have the latest drivers, then the only other suggestion I can offer is going into NVIDIA Control Panel and making sure Ring Runner is running under default settings.

I will continue to look into the problem if neither of these solutions work.

Paul Dryere wrote:Ok, well my best guess would be that it is a driver issue with your video card. I would suggest making sure you have the latest non beta drivers.

If you already have the latest drivers, then the only other suggestion I can offer is going into NVIDIA Control Panel and making sure Ring Runner is running under default settings.

I will continue to look into the problem if neither of these solutions work.

OK, i checked and I have the latest non-beta driver.

The only thing I've changed in the settings is to scale the screen to the 24". Could that be it? I'd hate to play this in a 19" window on my monitor.

THanks

K, well I've been looking around and there is very little info on the specific error you are experiencing.

I would suggest trying to play the game in windowed mode or in different resolutions, see if it makes any difference. I would go ahead and try going back to global defaults in NVIDIA Control Panel, if it isn't too much of a hassle.

I'm sorry I can't be of more help, it is very hard to debug hardware specific crashes without the hardware in question. I will continue thinking about the problem and get back to you if I come up with anything.

Paul Dryere wrote:K, well I've been looking around and there is very little info on the specific error you are experiencing.

I would suggest trying to play the game in windowed mode or in different resolutions, see if it makes any difference. I would go ahead and try going back to global defaults in NVIDIA Control Panel, if it isn't too much of a hassle.

I'm sorry I can't be of more help, it is very hard to debug hardware specific crashes without the hardware in question. I will continue thinking about the problem and get back to you if I come up with anything.

It works fine in window mode with no other changes. I guess there's just something about extending the window to 24"

THanks
K

Glad to hear it.

Hi Paul,

I've been playing off and on for a few days now. I can usually get through about 3-4 scenarios before a crash. Right after the last crash I saw a message pop up that the NVIDIA display driver had stopped working and had recovered.

The driver is for a NVIDIA GeForce GT 440, driver version 9.18.13.697. It's the most up to date one.

Here's the crash log:
àXNA Framework HiDef profile requires TextureFilter to be Point when using texture format Single. at Microsoft.Xna.Framework.Graphics.ProfileCapabilities.ThrowNotSupportedException(String message, Object arg1)
at Microsoft.Xna.Framework.Graphics.GraphicsDevice.VerifyCanDraw(Boolean bUserPrimitives, Boolean bIndexedPrimitives)
at Microsoft.Xna.Framework.Graphics.GraphicsDevice.DrawIndexedPrimitives(PrimitiveType primitiveType, Int32 baseVertex, Int32 minVertexIndex, Int32 numVertices, Int32 startIndex, Int32 primitiveCount)
at RingRunnerLib.Graphics.PostProcessing.BloomComponent.Draw(GameTime gameTime) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunnerLib\Graphics\PostProcessing\BloomComponent.cs:line 76
at RingRunnerLib.Graphics.PostProcessing.PostProcessManager.Draw(GameTime gameTime) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunnerLib\Graphics\PostProcessing\PostProcessManager.cs:line 233
at RingRunner.RingRunnerGame.Draw(GameTime gameTime) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunner\RingRunnerGame.cs:line 342
at Microsoft.Xna.Framework.Game.DrawFrame()
at Microsoft.Xna.Framework.Game.Tick()
at Microsoft.Xna.Framework.Game.HostIdle(Object sender, EventArgs e)
at Microsoft.Xna.Framework.GameHost.OnIdle()
at Microsoft.Xna.Framework.WindowsGameHost.RunOneFrame()
at Microsoft.Xna.Framework.WindowsGameHost.ApplicationIdle(Object sender, EventArgs e)
at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at Microsoft.Xna.Framework.WindowsGameHost.Run()
at Microsoft.Xna.Framework.Game.RunGame(Boolean useBlockingRun)
at RingRunner.Program.Main(String[] args) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunner\Program.cs:line 14

Hmm that is an odd error, the method that is causing it doesn't even use texture format Single.

Does this crash occur when the level is loading?
Does it occur after alt-tabbing out or into the game?

Once it occurred while a level is loading. Tonight it occurred in the middle of a campaign scenario (the one right after you have to fight your partner in the arena).

I don't alt-tab in and out of the game. But it is in a window (otherwise it won't play at all).

It may be that something like my aero background is changing and causing it, but I haven't noticed that.

I may have found a possible solution, but it will require a patch to fix it. Unfortunately I'm in the middle of some changes and the game isn't ready to be patched right now.

I will attempt to have a new patch out in a week or so.

Would you mind posting the rest of your new crash reports?

Here you go.

I think you have the other one

àXNA Framework HiDef profile requires TextureFilter to be Point when using texture format Single. at Microsoft.Xna.Framework.Graphics.ProfileCapabilities.ThrowNotSupportedException(String message, Object arg1)
at Microsoft.Xna.Framework.Graphics.GraphicsDevice.VerifyCanDraw(Boolean bUserPrimitives, Boolean bIndexedPrimitives)
at Microsoft.Xna.Framework.Graphics.GraphicsDevice.DrawIndexedPrimitives(PrimitiveType primitiveType, Int32 baseVertex, Int32 minVertexIndex, Int32 numVertices, Int32 startIndex, Int32 primitiveCount)
at RingRunnerLib.Graphics.PostProcessing.BloomComponent.Draw(GameTime gameTime) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunnerLib\Graphics\PostProcessing\BloomComponent.cs:line 76
at RingRunnerLib.Graphics.PostProcessing.PostProcessManager.Draw(GameTime gameTime) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunnerLib\Graphics\PostProcessing\PostProcessManager.cs:line 233
at RingRunner.RingRunnerGame.Draw(GameTime gameTime) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunner\RingRunnerGame.cs:line 342
at Microsoft.Xna.Framework.Game.DrawFrame()
at Microsoft.Xna.Framework.Game.Tick()
at Microsoft.Xna.Framework.Game.HostIdle(Object sender, EventArgs e)
at Microsoft.Xna.Framework.GameHost.OnIdle()
at Microsoft.Xna.Framework.WindowsGameHost.RunOneFrame()
at Microsoft.Xna.Framework.WindowsGameHost.ApplicationIdle(Object sender, EventArgs e)
at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at Microsoft.Xna.Framework.WindowsGameHost.Run()
at Microsoft.Xna.Framework.Game.RunGame(Boolean useBlockingRun)
at RingRunner.Program.Main(String[] args) in C:\Users\Paul Dryere\Documents\Visual Studio 2010\Projects\RingRunner\RingRunner\Program.cs:line 14

Well, the good news is that both crashes happened for the same reason, the bad news is I'm not sure I can fix it. I will give it my best.

Heh. There isn't software on this planet I can't break.

I once shut down the mainframe at a college during registration because I was entering SSNs too fast. I've broken software for my company that they claim is bullet proof.

It's not that I'm trying to break it. It's just a gift.