Options and Pilot Data not working

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Options and Pilot Data not working

Post  gjaustin on Mon Jul 08, 2013 9:03 pm

I downloaded the game this afternoon and I can't seem to do anything on the options screen. When I open it, it just lists the categories across the top (i.e. Video, Game, etc.) and has Close at the bottom. There's nothing between the two and none of them are responsive - I can only close the window with Esc.

The game itself runs fine, but I'd like to be able to change the control scheme!

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Re: Options and Pilot Data not working

Post  Paul Dryere on Mon Jul 08, 2013 9:45 pm

Hmm that is odd. So clicking on the labels does nothing? Do they get highlighted when you mouse over them?

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Re: Options and Pilot Data not working

Post  gjaustin on Mon Jul 08, 2013 9:50 pm

Clicking on them does nothing and they won't highlight if I mouse over them.

If I use my 360 controller I can move the cursor over the five of them (including close), but pressing A doesn't do anything either.

I did get an error on my first attempt installing (and didn't think to take a screenshot), but my second attempt using Run as Administrator worked fine. I also tried uninstalling and reinstalling but that didn't help either.

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Re: Options and Pilot Data not working

Post  Paul Dryere on Mon Jul 08, 2013 9:59 pm

Hmm and all other UI controls are working correctly? I will look into whatever differences might possibly be causing a problem. Though it is quite strange since basically all the UI operates under the same logic.

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Re: Options and Pilot Data not working

Post  Paul Dryere on Mon Jul 08, 2013 10:01 pm

Just to make sure, you are running version 0.9.9.8? It is displayed on the bottom left of the title screen.

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Re: Options and Pilot Data not working

Post  gjaustin on Mon Jul 08, 2013 11:00 pm

Yeah, I'm running 0.9.9.8 and all the other UI elements seem to be working fine.

When the images of the ships start to appear in the background of the main menu, are they supposed to be all black? That's the only other thing that seems odd to me, so if not perhaps they're related.

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Re: Options and Pilot Data not working

Post  EvilNinjadude on Mon Jul 08, 2013 11:07 pm

gjaustin wrote:Yeah, I'm running 0.9.9.8 and all the other UI elements seem to be working fine.

When the images of the ships start to appear in the background of the main menu, are they supposed to be all black?  That's the only other thing that seems odd to me, so if not perhaps they're related.
Black ships confirmed standard issue. No problem I'm aware of.

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Re: Options and Pilot Data not working

Post  Paul Dryere on Mon Jul 08, 2013 11:18 pm

They are supposed to be black. Razz

I must admit I am stumped on this one, I will definitely give it another look, though since no one else is experiencing this particular problem it might have something to do with a corrupt installation.

You could try reinstalling XNA 4.0 Refresh, you can download it here.
http://www.microsoft.com/en-us/download/details.aspx?id=27599

The .Net Framework 4 Client here
http://www.microsoft.com/en-us/download/details.aspx?id=24872

And if nothing else works and you still haven't given up. You can uninstall Ring Runner then follow these instructions to insure a clean uninstall.
http://ringrunner.forumotion.com/t70-problem-installing-newer-version-application-with-same-identity-is-already-installed

After that reinstall Ring Runner and hopefully it should work.

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Re: Options and Pilot Data not working

Post  gjaustin on Tue Jul 09, 2013 7:37 am

Well, good news and bad news.

Bad news is that none of those seemed to help.

Good news is that I figured out how to manually edit the Options file and set Fullscreen and Directional Aiming Cool 

Hopefully the Hangar and Shop menus will work fine for me once I unlock them.

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Re: Options and Pilot Data not working

Post  EvilNinjadude on Tue Jul 09, 2013 8:13 am

Oh wow, that's real pro. Hope you'll have no trouble with the rest of the game!

see you in Multiplayer?

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Re: Options and Pilot Data not working

Post  Paul Dryere on Tue Jul 09, 2013 11:49 am

Hah, nicely done! cheers That was the next thing I was going to suggest. I'm still gonna look into it, please keep me posted if any other bits of the UI are not working for you.

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Re: Options and Pilot Data not working

Post  gjaustin on Tue Jul 09, 2013 9:17 pm

I've unlocked the Hangar and Shop and they seem to be working fine.

The only other problem I've noticed is that on the Bindings screen (the pause menu one, not the hangar one) it won't let me view the last item on the list. It seems like the same issue as the Options menu.

But nothing is blocking me from playing, so I think I'm good to go.

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Re: Options and Pilot Data not working

Post  Paul Dryere on Tue Jul 09, 2013 10:09 pm

Good to hear, I hope you enjoy the game. Smile

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Re: Options and Pilot Data not working

Post  lupus1224 on Wed Jul 10, 2013 7:13 pm

I bought this game today on gog.com and I'm experiencing the same problem. The buttons in the options menu are brioken.

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Re: Options and Pilot Data not working

Post  Paul Dryere on Wed Jul 10, 2013 7:53 pm

Hi and welcome to the forums Lupus.

I'm currently trying to track down this problem, it doesn't occur on any of our test machines so it is a bit tough. Neutral 

Would you mind posting your system specs? I'm trying to find some sort of pattern behind people experiencing this problem.

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Re: Options and Pilot Data not working

Post  lupus1224 on Thu Jul 11, 2013 12:47 pm

Hi.
Intel i5 3470 3.20 GHz
6 GB
Win 7 64bit
GTX 550 Ti

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Re: Options and Pilot Data not working

Post  gjaustin on Thu Jul 11, 2013 1:19 pm

I'm also on Win 7 x64, though I have an i7 processor.

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Re: Options and Pilot Data not working

Post  Paul Dryere on Thu Jul 11, 2013 2:18 pm

Thanks for the info guys. We have a Win 7 64bit test machine that works fine, so I don't think that is the issue. I'm going to probably have to try several different things and patch each time to see if anything works. Neutral 

I'm going to try and get it right first time, but I can't make any promises. Smile

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Re: Options and Pilot Data not working

Post  Paul Dryere on Thu Jul 11, 2013 7:55 pm

Would anyone experiencing this problem mind being a bit of a guinea pig? I could send you a test copy of the game with what I hope should be the fix.

I want to avoid having everyone forced to patch several times as I try to resolve the problem if possible.

It would involve uninstalling the current version of the game and installing the test version.

I would really appreciate it, thanks.

I'll throw in a free copy of the soundtrack and ebook of the novel to whoever is willing to help. Very Happy

I'll also put you in the game's credits under Game Testers. Razz

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Re: Options and Pilot Data not working

Post  lupus1224 on Fri Jul 12, 2013 6:54 am

Yeah, why not, I can be a test subject.

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Re: Options and Pilot Data not working

Post  Paul Dryere on Fri Jul 12, 2013 11:56 am

Excellent! Just send me an email at RRCrashReport@gmail.com and I'll send you a link to download the test version when I get back from lunch.

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Re: Options and Pilot Data not working

Post  Mick on Mon Jul 15, 2013 2:44 am

Hi! I also have this problem. I'm glad to see it's being solved and I'm not the only one! Here are my specs too if it helps:

Win 7 64bit
AMD FX-6200
8 GB
GTX 670

Meanwhile, I would like to get the game to run in fullscreen mode too. Could someone tell me how to edit the options manually? I think I found the relevant files in My Documents (located in SavedGames\Ringrunner\RingRunner\AllPlayers), but I don't know how to edit them properly. I can open them in Notepad or WordPad and find the lines concerning Fullscreen and windowed mode, but after I make changes to these lines, the game won't launch anymore. How should I alter them (if they are the relevant files in the first place, that is)?

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Re: Options and Pilot Data not working

Post  Paul Dryere on Mon Jul 15, 2013 3:26 am

Hi and welcome to the forums Mick,

I'm gonna be creating an external tool to configure settings since I'm having a lot of trouble tracking down this problem.

If the game is crashing after fiddling with the options file, just go ahead and delete the options file and the game will generate a new one when it launches.

I'll put out the tool as soon as I can.

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Re: Options and Pilot Data not working

Post  Mick on Mon Jul 15, 2013 5:06 am

Awesome news, thank you Paul! cheers

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Re: Options and Pilot Data not working

Post  gjaustin on Mon Jul 15, 2013 11:55 am

After the latest patch my options and pilot data menus started working!

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